Frequently Asked Questions (FAQs)
What is ACLS?
The Advanced Cardiac Life Support (ACLS) course is designed to teach the skills needed to assess and administer care within the first 10 minutes of an adult VF/VT (ventricular fibrillation/ventricular tachycardia) arrest. Students will learn the skills needed to manage 9 advanced cardiac life support (ACLS) scenarios: respiratory emergency, 4 types of cardiac arrests (simple VF/VT, complex VF/VT, PEA (Pulseless Electrical Activity) and asystole), 4 types of pre-arrest emergencies (bradycardia, stable tachycardia, unstable tachycardia and acute coronary syndromes).
Approximate course length: 8 to 16 hours
What is the difference between the Certification Course and the Recertification Course?
The Certification Course is intended for; those who have not taken ACLS before, those who are interested in working in areas which resuscitation is expected and those who may have taken a Certification Course earlier, but have had limited exposure since their last Certification Course.
The Certification Course is 2 days
The Recertification Course is intended for those who have previously taken an ACLS Certification Course and is approaching 2 years since their last update. It is ideal for those who work in an environment where they are at least exposed, but ideally utilize the skills taught in the course to update their knowledge. Those who have minimal exposure to resuscitation can still choose to take the Recertification Course, but may find it beneficial to retake the full course.
The Recertification Course is 1 day
What is the cost?
Provider Course is $400
Recertification Course is $245
What is the teaching format?
The course is scenario based learning. Small groups with an instructor guide the participants through various emergency situations in a controlled and relaxed setting. The emphasis is on the students' learning needs.
Is a lunch provided at the course?
Yes, a pizza lunch and cold refreshments are served.
When will I get my receipt?
A receipt will be handed out on the first day of the course.
What is the Refund Policy?
Refund Policy: A $50.00 non-refundable charge is applied to all cancellations more than 48 hours after registration.
Course fees cannot be reimbursed for cancellations less than 7 days before the course.
How do I prove that I have successfully completed the course?
Your name and email address are sent with the course roster to Heart and Stroke Foundation Canada (HSFC). HSFC will contact you by email to confirm your contact information and mail your card directly to you. This has been taking a few weeks after the course is completed. If you are not contacted by HSFC within 3 weeks after the completion of the course, please contact them directly at email@example.com. Please provide the date of the course, course type (Provider or Renewal) and the e-mail you used to register for the course.
I lost my receipt from the course. How do I get a new one?
Please contact us at firstname.lastname@example.org to request a new receipt.
Why do the guidelines keep changing?
Approximately every 5 years the American Heart Association and the International Liaison Committee on Resuscitation (ILCOR) review the scientific research and develop the guidelines for resuscitation. The review involves over 350 resuscitation experts from 29 countries. The last guidelines were published in October of 2010.
Where can I get text books?
Are there some resources from the web that can be referenced?
Do you offer CPR Courses (BCLS)
The Heart and Stroke's BLS / BCLS is offered as part of your registration to the ACLS provider and renewal courses. If you would like a stand-alone course, please contact the Red Cross or St. John's Ambulance. While we are required to teach Heart and Stroke BLS, we do not believe it is superior to the other courses and encourage you to get whichever is suitable for your needs.